Maxwell's Hardware

BILLING & PAYMENT Question: WHAT FORMS OF PAYMENT DO YOU ACCEPT ONLINE? Answer: We accept all major credit cards and ATWOODS Gift Cards, the ATWOODS Synchrony Credit Card and PayPal. Question: WHAT FORMS OF PAYMENT DO YOU ACCEPT IN STORES? Answer: Cash, all major credit cards, Atwoods Credit Cards, Atwoods gift cards and bank checks. Question: HOW CAN I APPLY FOR AN ATWOODS CREDIT CARD? Answer: You can visit your local Atwoods store to fill the application out in person or you can apply online here. Question: HOW CAN I CHECK MY BALANCE ON MY GIFT CARD? Answer: You can check the Balance of your Gift Card by taking it to your local store.

ATWOODS.COM ACCOUNT Question: WHY SHOULD I CREATE AN ACCOUNT? Answer: Creating an account allows all of our customers to keep their information in one place. Track your orders, reset your password, set up Autoshipments, create easy returns, and reorder your favorite products. While creating an account allows the user an easy way to handle their orders, it is not necessary to create an account to place an order. Question: HOW DO I CREATE AN ACCOUNT? Answer: Please select the Login|Register link at the top right-hand corner of the page or click here Question: WHAT DOES ATWOODS DO WITH MY PERSONAL INFORMATION? Answer: Information stored is used for your orders only, we do not sell any information to any third party company. Question: PRIVACY POLICY/TERMS & CONDITIONS Answer: View our terms & conditions and privacy policy

ORDERS AND SHIPPING Question: CAN I PLACE AN ORDER OVER THE PHONE? Answer: Absolutely! Phone orders can be placed by calling Customer Service at 1-844-ATWOOD (1-844-428-9663) Monday – Friday from 8:00am – 5:00pm CST. One of our representatives will be more than happy to help you. Question: HOW MUCH WILL IT COST TO HAVE MY ORDER SHIPPED TO ME? Answer: You will need to add all of the items to your cart to calculate shipping. Click the cart icon at the top of the web browser, on the drop down screen select View Shopping Cart. In the Summary section enter your City, State & Zip Code into the fields to calculate shipping. You can also calculate this information at check out by entering your City, State & Zip Code information. Shipping will calculate at the bottom of the page.

FAQ

BILLING & PAYMENT Question: WHAT FORMS OF PAYMENT DO YOU ACCEPT ONLINE? Answer: We accept all major credit cards and ATWOODS Gift Cards, the ATWOODS Synchrony Credit Card and PayPal. Question: WHAT FORMS OF PAYMENT DO YOU ACCEPT IN STORES? Answer: Cash, all major credit cards, Atwoods Credit Cards, Atwoods gift cards and bank checks. Question: HOW CAN I APPLY FOR AN ATWOODS CREDIT CARD? Answer: You can visit your local Atwoods store to fill the application out in person or you can apply online here. Question: HOW CAN I CHECK MY BALANCE ON MY GIFT CARD? Answer: You can check the Balance of your Gift Card by taking it to your local store.

ATWOODS.COM ACCOUNT Question: WHY SHOULD I CREATE AN ACCOUNT? Answer: Creating an account allows all of our customers to keep their information in one place. Track your orders, reset your password, set up Autoshipments, create easy returns, and reorder your favorite products. While creating an account allows the user an easy way to handle their orders, it is not necessary to create an account to place an order. Question: HOW DO I CREATE AN ACCOUNT? Answer: Please select the Login|Register link at the top right-hand corner of the page or click here Question: WHAT DOES ATWOODS DO WITH MY PERSONAL INFORMATION? Answer: Information stored is used for your orders only, we do not sell any information to any third party company. Question: PRIVACY POLICY/TERMS & CONDITIONS Answer: View our terms & conditions and privacy policy

ORDERS AND SHIPPING Question: CAN I PLACE AN ORDER OVER THE PHONE? Answer: Absolutely! Phone orders can be placed by calling Customer Service at 1-844-ATWOOD (1-844-428-9663) Monday – Friday from 8:00am – 5:00pm CST. One of our representatives will be more than happy to help you. Question: HOW MUCH WILL IT COST TO HAVE MY ORDER SHIPPED TO ME? Answer: You will need to add all of the items to your cart to calculate shipping. Click the cart icon at the top of the web browser, on the drop down screen select View Shopping Cart. In the Summary section enter your City, State & Zip Code into the fields to calculate shipping. You can also calculate this information at check out by entering your City, State & Zip Code information. Shipping will calculate at the bottom of the page.